Shipping, Returns and Refund Terms
Norway
- Shipping from €9.99.
- Free shipping from €60.
- Shipping with UPS Express.
- Estimated delivery between 3 and 5 working days.
We do not ship to countries not listed on this page.
Important Information
- The displayed rates correspond to our standard shipping conditions.
- During promotional campaigns or special actions, shipping costs may vary or temporarily become free.
- For orders over 1 kg, shipping costs may vary depending on the destination.
- Shipping availability may temporarily vary depending on logistical incidents or transport restrictions.
Returns and Refunds
Can I return a product?
Yes. You may request a return within a maximum period of 15 calendar days from receiving your order.
Return Conditions
To accept a return, the product must:
- Be unopened and unused.
- Be in perfect condition.
- Keep its original packaging.
All our fragrances include a 3 ml sample vial so you can try the perfume before opening the full-size product. This way, if the fragrance does not connect with you, you may request a return as long as the main product remains unopened.
Once received and inspected at our facilities, we will process the refund within a maximum period of 7 calendar days using the same payment method used for the purchase.
How to request a return?
You can contact us through:
- Email: info@perfumesjimmyboyd.com
- Phone: +34 937 81 20 52
Please provide us with:
- Order number
- Product(s) you wish to return
- Reason for the return
Return Shipping Costs
- If the return is due to our error or a defective product, we will assume the costs and arrange the collection.
- If the return is due to a change of mind, return shipping costs will be the responsibility of the customer.
Return Recommendations
We recommend packaging products carefully to avoid damage during transport.
We also recommend using a tracked shipping service, as Perfumes Jimmy Boyd is not responsible for loss or damage caused during return shipping.
Need Help?
If you have any questions about your order, shipping or return, we will be happy to help you.
Thank you for trusting in a natural, emotional and transparent perfumery 🌿
