Frequently Asked Questions
FAQ
Welcome to our FAQ section. Here you'll find clear and helpful answers about our natural perfumes, their composition, application, and everything related to your purchase. If you still have questions after reading, we'd be happy to help.
About the product
What is a perfume?
It is a balanced blend of ethyl alcohol, distilled water, and essential oils, designed to offer a unique olfactory experience.
What is the difference between the different types of products?
According to the concentration of fragrance, they are classified as follows: Cologne / Eau de Toilette / Eau de Parfum / Perfume, from least to greatest intensity.
What is the difference between organic, ecological and bio colognes?
Although the terms vary by country, they all refer to products made with certified chemical- and pesticide-free ingredients.
What is the difference between an organic product and a conventional one?
An organic product is made with raw materials grown without pesticides or chemicals for at least five years, offering a purer and more sustainable experience.
How long does a perfume last on the skin?
It depends on its composition. Citrus notes evaporate more quickly, while woody or spicy notes last longer.
Do natural perfumes last less?
Not always. Many natural formulas have excellent hold, thanks to the quality of the essences used.
Do natural perfumes stain clothes?
They shouldn't, although it is preferable to apply them directly to the skin and not to delicate fabrics.
Application and care
How to preserve a perfume or lotion?
Avoid heat, direct sunlight, and sudden temperature changes. Store in a cool, dry place.
What is the best way to apply perfume?
On pulse points such as the wrists, neck, and behind the ears. Avoid rubbing, as this disrupts the aromatic molecules.
Why does the smell of perfume vary from person to person?
Factors such as skin pH, body temperature, and individual chemistry influence how a fragrance is perceived.
Can I use natural perfumes if I have sensitive skin?
Yes, although we always recommend testing on a small area before using it regularly.
What does it mean when a perfume contains energy crystals?
This means that it includes natural stones chosen for their energetic properties, to enrich the sensory experience of the perfume.
Purchases and shipments
Do you have recyclable or sustainable packaging?
Yes, at Jimmy Boyd we prioritize recyclable materials and environmentally friendly processes.
Do you ship internationally?
Yes, we ship throughout Europe. See more details on our Shipping and Returns Terms page.
What is the delivery time?
In Spain, 2 to 5 business days. For the rest of Europe, 3 to 10 days, depending on location.
Can I return a product if I am not satisfied?
Yes. You can return a product within 15 calendar days, as long as it has not been opened or damaged.
If you haven't found what you're looking for in these FAQs , you can contact us using our Contact page. We'd be happy to help.