Frequently Asked Questions / FAQ
Welcome to our frequently asked questions section. Here you will find clear and useful answers about our natural perfumes, their composition, application, and everything related to your purchase. If you still have questions after reading, we will be delighted to help you.
About the Product
What is a perfume?
It is a balanced blend of ethyl alcohol, distilled water, and essential oils, designed to offer a unique olfactory experience.
What is the difference between the different types of fragrance products?
Depending on the fragrance concentration, they are classified as: Cologne / Eau de Toilette / Eau de Parfum / Perfume, from lighter to more intense.
What is the difference between organic, ecological, and bio colognes?
Although the terms vary depending on the country, they all refer to products made with certified ingredients free from chemicals and pesticides.
What is the difference between an organic product and a conventional one?
An organic product is made with raw materials cultivated without pesticides or chemicals for at least five years, offering a purer and more sustainable experience.
How long does a perfume last on the skin?
It depends on its composition. Citrus notes evaporate more quickly, while woody or spicy notes tend to last longer.
Do natural perfumes last less?
Not always. Many natural formulas offer excellent longevity thanks to the quality of the essences used.
Can natural perfumes stain clothes?
They normally should not, although we recommend applying them directly to the skin rather than on delicate fabrics.
Application & Care
How should I store a perfume or lotion?
Avoid heat, direct sunlight, and sudden temperature changes. Store it in a cool and dry place.
What is the best way to apply a perfume?
Apply it to pulse points such as wrists, neck, and behind the ears. Avoid rubbing, as it alters the aromatic molecules.
Why does a perfume smell different on each person?
Factors such as skin pH, body temperature, and individual chemistry influence how a fragrance develops and is perceived.
Can I use natural perfumes if I have sensitive skin?
Yes, although we always recommend testing the product on a small area before regular use.
What does it mean that a perfume contains energetic crystals?
It means the fragrance includes natural stones selected for their energetic properties, enriching the sensory experience of the perfume.
Orders & Shipping
Do you use recyclable or sustainable packaging?
Yes, at Jimmy Boyd we prioritize recyclable materials and environmentally respectful processes.
Do you ship internationally?
Yes, we ship throughout Europe. You can find more details on our Shipping & Returns Terms page.
What is the delivery time?
Within Spain, delivery usually takes 2 to 5 business days. For the rest of Europe, delivery times range from 3 to 10 days depending on the destination.
Can I return a product if I am not satisfied?
Yes. You may return a product within 15 calendar days, provided it has not been opened or damaged.
If you have not found what you were looking for in these frequently asked questions, you can contact us through our Contact page. We will be delighted to help you.